Wrapping up the 2022 Race – What we learned.
Thank you so much for participating in the 2022 Baltimore Ten Miler. We have reviewed the surveys and received some valuable feedback to help us improve some things in the future. Here is our plan:
PACKET PICK UP: Overall, the off-site pick up locations and hours were well received (4 out of 5 stars). There were requests for a pick up location north of the city which we will endeavor to add in the future. There are a lot of variables to come in to play when adding a pick up location, but we have made note of the request. Please remember that the MAIL MY PACKET option is always available should the current pick up schedule not work for you.
WALK TO PARKING: We were told very late that, due to set up for an event in that area, runners would be unable to use the gate though the zoo to return to the parking lots. We posted signs along the route but in retrospect, we should have also sent an email with this information. We apologize for this and will make sure we get clarification on the access availability in the future to avoid this issue.
RACE PREMIUMS: It is hard to please everyone when selecting a premium and even harder when you are giving away TWO premiums. It’s almost humorous when reading the survey how one will LOVE them and the next HATES them. That said, we will continue to strive for unique items to distribute as premiums. We are very thankful to have a wonderful partnership with Under Armour and pleased to be able to include a high quality, name brand item in addition to the towel option. That said, we will work with our vendors to avoid white t-shirts and to have the shirt design include a bigger call out towards the 10-Miler accomplishment.
COLD TOWELS: People hated the ice-cold towels at the end. We will cease distribution of those…